Who will receive a notification?
Some actions are worth an email notification. The following actions trigger an email notification:
New comment
New files uploaded to a campaign
File approved
Comment (un)resolved
Team members can be assigned to a campaign to receive all related notifications by default. When creating a new campaign, the team members assigned to the client will be set at Notification members for the new campaign. This can be changed at anytime on the platform.
![Email notifications](https://storage.crisp.chat/users/helpdesk/website/8f7df93e3f3ef800/emailnotifications_zkdk1e.png)
Logged in team members are always in control. For example, when you leave a comment, you will see the number of people who will get an email notification.
![](https://storage.crisp.chat/users/helpdesk/website/117437d8e05e0d00/6840092f-d33b-4ccd-b6a4-96ef31_1r3w0ot.png)
Clicking that text will open a modal where you can edit the people. Add or remove team members, or add or remove external emails.
![](https://storage.crisp.chat/users/helpdesk/website/379732536e3acc0/95758924-a40e-4ec9-a124-0052f7_dib5q4.png)
New comment
New files uploaded to a campaign
File approved
Comment (un)resolved
Notification members
Team members can be assigned to a campaign to receive all related notifications by default. When creating a new campaign, the team members assigned to the client will be set at Notification members for the new campaign. This can be changed at anytime on the platform.
![Email notifications](https://storage.crisp.chat/users/helpdesk/website/8f7df93e3f3ef800/emailnotifications_zkdk1e.png)
Edit the notifications
Logged in team members are always in control. For example, when you leave a comment, you will see the number of people who will get an email notification.
![](https://storage.crisp.chat/users/helpdesk/website/117437d8e05e0d00/6840092f-d33b-4ccd-b6a4-96ef31_1r3w0ot.png)
Clicking that text will open a modal where you can edit the people. Add or remove team members, or add or remove external emails.
![](https://storage.crisp.chat/users/helpdesk/website/379732536e3acc0/95758924-a40e-4ec9-a124-0052f7_dib5q4.png)
Updated on: 26/10/2023
Thank you!