• Who will receive a notification?

  Some actions are worth an email notification. The following actions trigger an email notification: New comment New files uploaded to a campaign File approved Comment (un)resolved Team members that are associated to a client Logged in team members are always in control. For example, when you leave a comment, you will see the number of people who will get an email notification. (https://storage.crisp.chat/users/helpdesk/website/117437d8e05e0d00/6840092f-d33b-4ccd-b6a4-96Some readers

• Grouping email notifications in daily digest

  You get notified once your customers leave feedback or approve a preview page. Team members are even able to manage the users that get an email notification. But in some cases you don’t need to get those notifications realtime. Therefor you can use the Daily Digest. Daily digest The Daily digest contains all relevant events (comments, approval, and file uploads) for the campaign you are assigned to for that day. You can pick the time to receive this daily digest. How to enable the dailFew readers