Question 1

How is security managed at Adpiler?

Accepted Answer

**As a company that takes data security for you and your customers very seriously, we recognize that our security practices are important to you. **

While we don’t like to expose too much detail around our practices (as it can empower the very people we are protecting ourselves against), we have provided some general information below to give you confidence in how we secure the data entrusted to us.

Data center security

Our web server and database server are running in a main data center, located in The Netherlands, and is fully redundant.
This data center a Tier 3 data center, ISO 27001 and NEN 7510 certified, and they manage physical security 24/7 with biometric scanners.
All the servers are running latest security updates and are patched immediately when a security patch is published.
All uploaded files from our users are stored at AWS Amazon S3, region EU (Frankfurt) eu-central-1. This is a external and replicable server.
Our system has a monitoring system allowing us to be aware of issues before those are noticed by our users.
The web server and database server have automated monitoring systems in place to detect and alert security anomalies and health of components.

Protection from data loss

All data is regularly backed up on a physical different location.
All your uploaded files are stored in Amazon S3, where Bucket Versioning is enabled. With this, we can easily recover from any application failure or other uninte

Question 2

Setup a custom domain

Accepted Answer

Instead of being directed to preview.adpiler.com, your preview page URL can be something much more brandable, like https://preview.yourcompany.com. You will need CNAME Records to all do this. It might be a bit tricky at first sight, but it is easier then you think.

Step 1: Add CNAME record to your DNS

You’ll need to create a CNAME record with your DNS provider or wherever your domain is managed to point at our hosts. You can follow the steps below or contact your hosting provider’s support team directly.

Sign in to your domain hosting service
Navigate to your DNS management page
Find the CNAME record settings
Create a new CNAME record:
- Enter a value for your sub-domain in the host field (For example, you’d enter “preview” if you want to set up “preview.yourcompany.com”)
- Choose for “CNAME” in the Type field
- Type ‘preview.adpiler.com’ in the Value field
Save the changes to your DNS records

Step 2: Tell Adpiler to use your subdomain

||| Changes in your DNS-records can take up to 24 hours. Make sure your new CNAME record (as set in Step 1) is active before you continue with this step.

Log in into Adpiler and go to White labels in the main menu. This is only available for owners and admins. In the column ‘Subdomain’ click on the domain you would like to change and set your subdomain you just created in your DNS-records (For example: https://preview.yourcompany.com).

![](https://storage.crisp.chat/users/helpdesk/website/62d0c

Question 3

Your first preview page: step by step

Accepted Answer

| Great! You’re only 1 minute away from your first created preview page. Click the button ‘Upload’ from the menu and follow the steps below. You will be guided through all the steps.

Choose a type

Do you want to create a preview page for banner ads or for general images? In both case you can upload image files, but the preview pages for banner ads will contain previews on real websites.

Step 1: Upload files

Client: Enter the name of the new client
Team members with access: What team members are involved for this client? Team members will receive email notifications Preview page:Enter the name of the new preview page you are creating
Tags (optional): Add tags to your ad set to easily manage and group your ad sets later on. This step is fully optional.

Step 2: Upload files

Click in the area to open your file browser, or drop your files. You can upload image files (like .gif, .png or .jpg) and HTML5-ads as a zip-file. You can upload them all together in 1 big zip-file or as separate files. The Smart Uploader will do the work for you.

After uploading your files, you see the files listed. Feel free to change the name of the file or even delete files you don’t need.

You can select the file size optimization in the dropdown at the bottom of the page. Optimizing the PNG and/or JPG files makes your file sizes smaller without losing qualit

Question 4

Who will receive a notification?

Accepted Answer

Some actions are worth an email notification. The following actions trigger an email notification:

New comment
New ads uploaded to a preview page
File approved
Comment (un)resolved

Team members that are associated to a client

Logged in team members are always in control. For example, when you leave a comment, you will see the number of people who will get an email notification.

Clicking that text will open a modal where you can edit the people. Add or remove team members, or add or remove external emails.

Question 5

Update your files

Accepted Answer

After you created your preview page with some files, you might update the files or add new files to the same preview page. Drill down to your client and preview page, and click the button ‘Update files’ to add or overwrite existing files.

If you need to overwrite an existing file in the preview page, just select the file you want to overwrite in the dropdown.

Bulk match

The ‘Bulk match’-feature helps you to easily update your existing ads.

Clicking this button will pre-fill the ads that will be overwritten. No file will be overwritten automatically, so you will have all the control. The dropdown shows the file that will be overwritten, and Bulk match helps you to save time on this.

Question 6

How to upload an HTML5 ad?

Accepted Answer

Your HTML5-ad contains a .html file and possibly some assets, like CSS, Javascript and images. Pack them as zip-file, just how you would do for uploading to an ad network or ad server.

You can even pack multiple zip-files into 1 major zip-file and upload only the major file. Our Smart Uploader will extract all that and find the right ads for you.

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